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Q: How do I cancel my plan?

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We’re truly sorry to see you go! We understand that circumstances change, and we genuinely appreciate you choosing SermonShots to be a part of your journey. If you’ve decided to cancel your subscription, we want to make the process as easy and seamless as possible. Before you go, please know that we’re here to assist you, whether it's to resolve any issues, discuss alternative plans, or help you explore other options that might better suit your current needs.

If you’re sure about your decision to cancel, simply follow the steps below to complete the process. But if you’re unsure, or if there’s anything we can do to address your concerns, please don’t hesitate to reach out to our team. We’re always here to help and would love the opportunity to assist you in any way we can.

Here are the steps to complete your cancellation:

  1. Login and go to Account on the left side bar.
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  2. You'll then be routed to a new tab...
  3. Scroll down and click "Cancel Subscription".

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We'll ask for some feedback/reason as to why you'd wish to cancel, this helps us a LOT so we can improve our services!

4. Select your reason (or "Keep Subscription" if you wish to stay):
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Too Expensive

We understand that budgeting is important, and sometimes a service may feel like it's no longer the right fit financially. If cost is a concern, we’d love to work with you to explore options that better suit your needs, such as adjusting your plan or offering discounts. We truly want to ensure you get value from Sermon Shots and are here to help find a solution that works for you.

 

Account Changes

Life changes, and sometimes that means your needs change as well. If you're looking to adjust your account or if something about your current setup no longer suits your needs, please let us know. We can assist in making the necessary updates or guide you through a smoother transition, ensuring your account works in line with your new circumstances.

 

Technical Issues

Technical difficulties can be incredibly frustrating, and we're truly sorry if you've run into any problems. If you're experiencing issues, we're here to help resolve them quickly. Please reach out to our support team, and we’ll do everything we can to troubleshoot and fix any technical problems you’ve encountered.

 

Don't Need It Anymore / Found an Alternative

We understand that sometimes needs evolve, and other services may seem like a better fit. However, we would love to know if there's something specific you feel is missing or lacking in Sermon Shots. Your feedback is invaluable to us, and we might even have some new features or updates that could be more aligned with your current needs.

 

Difficult to Use

We’re sorry if you’ve found Sermon Shots difficult to use! Our goal is to make the experience seamless and intuitive. If you’re facing challenges, we’re here to provide training, tutorials, or support to guide you through any hurdles. Let us know what you’re struggling with, and we’ll help make things easier for you.

 

Missing Features

Your feedback on missing features is incredibly important to us. If there's something you'd like to see in Sermon Shots, we would love to hear about it. We are always working to improve, and your input could be the key to new features that will better meet your needs. Let us know what’s missing, and we’ll explore how we can make it happen!

 

Poor Customer Service

We deeply apologize if our service hasn’t met your expectations. Our team is committed to offering excellent support, and we take your concerns seriously. Please let us know what went wrong, and we’ll work hard to resolve any issues and ensure a better experience moving forward. We appreciate your feedback, as it helps us continuously improve.


We’re Here to Help

No matter the reason for your cancellation, we want to ensure you have the best possible experience with SermonShots. If you need assistance, have questions, or would like to discuss your concerns further, please don’t hesitate to reach out to our support team. We’re always here to help and happy to find a solution that works for you!


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