What is the maximum file size allowed for video uploads?
There is a 10GB limit file size uploads on videos.
What is the maximum file size allowed for photo uploads?
The maximum file size for photo uploads is 10MB. Make sure your image file is within this limit for smooth uploads.
What is the maximum file size allowed for logo uploads?
Logo files must be no larger than 10MB. For best results, we recommend using transparent PNG files for logos.
What file formats are supported for video uploads?
Sermon Shots supports the following video formats:
MP4 (.mp4) and Quick Time File Format (mov,.movie,.qt) -- But mp4 is highly encouraged.
What file formats are supported for photo uploads?
You can upload the following image file types:
JPEG (.jpg, .jpeg)
PNG (.png)
What file formats are supported for logo uploads?
Logos should be uploaded in these formats:
JPEG (.jpg, .jpeg)
PNG (.png)
Can I upload videos in high definition (HD)?
Yes, HD videos are supported! Just ensure that the file size does not exceed the 10GB limit. We recommend using a resolution of 1080p or lower to keep file sizes manageable.
How can I reduce the file size of a video/photo/logo if it's too large?
You can reduce the file size by:
For videos: Compressing the video using tools like HandBrake or Adobe Media Encoder, or adjusting the resolution to 720p.
For photos: Using online tools like TinyPNG, ImageOptim, or Photoshop to resize or compress the image without losing quality.
For logos: Save logos in a more compressed format like PNG or use vector formats like SVG to maintain quality at smaller file sizes.
What happens if my upload exceeds the file size limit?
If your file exceeds the maximum size, you will receive an error message and the upload will fail. You'll need to resize or compress the file before uploading it again.
Is there a recommended resolution for photos and logos?
For photos, we recommend uploading images with a resolution of 1024px or smaller, depending on your specific needs.
For logos, we recommend using a resolution of 500x500px for standard use, or higher for print or larger displays.
Can I upload multiple files at once?
Yes, Sermon Shots allows you to upload multiple files at once. Just ensure each file is within the size limits, and you can select and upload them in batches.
Can I upload videos longer than a few minutes?
Yes, you can upload longer videos, but remember that longer videos tend to have larger file sizes. Keep an eye on the 100GB file size limit when uploading extended videos.
What should I do if my upload is taking too long?
Upload times depend on your internet connection speed and the size of the file. If your upload is taking longer than expected, check your internet speed or consider compressing the file before trying again.
Why does my logo look blurry after uploading?
This is usually caused by uploading a low-resolution logo. For the best quality, use a high-resolution PNG or SVG file with a transparent background.
Are there any best practices for uploading media to Sermon Shots?
To ensure the best quality and smooth uploads:
Use the recommended file formats and sizes.
Compress large files before uploading.
Make sure images and logos are in the correct resolution and aspect ratio for your project.
Test upload speeds and ensure a stable internet connection to avoid interruptions.
